When I wanted to sell my house I called on the Real Estate Stars! They had just sold a house in my neighborhood so I was confident they were familiar with my area. Rochelle was very knowledgeable, professional, and experienced. She and her team provided invaluable assistance in readying my house for its first showing. Amazingly, I got an offer on the first day! Throughout the entire process of showing, inspection, and settlement, Rochelle kept me informed and comparatively sane. She was always supportive, understanding and represented me brilliantly. I would not hesitate to work with Rochelle again and highly recommend her and her team.
Rochelle has been a delight to work with! We have now purchased two homes with her help and both times Rochelle made a complicated experience as painless as possible. Rochelle is very knowledgeable about all the ins-and-outs of the real estate business and explains them clearly to her clients. She considers herself to be her clients’ Number One advocate, cheerleader, protector (when necessary) and helper in finding just the right home. When I was discouraged, Rochelle encouraged me, when I was about to jump into something too fast, Rochelle helped me think things through carefully. She is a smart, empathic, efficient, honest and energetic person to work with — a professional with true integrity, and a really nice person too!
We could not have hoped for a smoother experience with you as we simultaneously sold our condo and bought our first house. The whole team pitched in and Elyse and Gordon were awesome every step of the way. We loved that you have a dedicated transaction coordinator to help us sort out utility transfers, schedule contractor appointments and get through all the paperwork.
Once again you proved why you’re the best. No one else could have pulled off what Elyse did in helping us find the right place for our mother. And she did it with kindness and abundant patience. We’re always confident to recommend you to others who need help buying or selling a home.
Thanks, Elyse, for guiding us through an exciting yet stressful time. We love our new home. You were right: you weren’t going to let us make a mistake. Please thank the rest of the Real Estate Stars team for us; their support was invaluable.
Bob is a phenomenal real estate agent. He was patient, responsive and had all of the answers to our questions or knew just where to find them. His expert advice on putting together the best offer helped us win our house over several other bidders. We bought our house in the summer of 2008 and love the house and love the location. Eighteen months later we still call on Bob for advice and referrals for home maintenance businesses.”
“We have had the good fortune to work with Bob Jennings and his team at Alexander and Associates on two sales and one purchase over a number of years. Both sales were conducted at times associated with a severe downturn in the economy and/or the housing market and the firm’s experience and guidance was critical in negotiating pending offers to a successful conclusion for all of the parties involved. Bob’s ability to pinpoint minor issues that needed to be addressed, and his attention to detail on the paper trail kept the process moving smoothly without upset or incident. I am admittedly a rather picky buyer when it comes to purchasing a primary residence. A home is an extension of the people and the family that reside within in it so I need to make an emotional connection to the structure, the flow of the interior, the landscaping or the potential for a connection with these features of a given property. Needless to say that calls on the patience and the fortitude of the agent to hang in there with you as you peruse listing after listing. I remember leaving the home I would ultimately purchase and Bob said, “I think that house is more you than anything we’ve seen.”; I moved in a month later. I highly recommend Bob and his team and would not hesitate to call on them again for my own needs.”
“A friend of ours recommended Alexander & Associates @ Long and Foster Real Estate Inc. when he heard that we were unhappy with our agent. We met and worked with Bob Jennings and it couldn’t have been a better experience. Bob took the time to get to know us. Each showing came closer to what we were looking for until we found the right home for us. He’s a pleasure to work with and extremely knowledgable in his field. Bob went above and beyond the call of duty for my husband and I with our many questions, not only about homes we were considering purchasing, but about items pertaining to our condo which we are not selling at this time. We whole-heartedly recommend Bob Jennings, and his partners at Alexander & Associates @ Long and Foster Real Estate, Inc. for any of your real estate needs. If you’d like more details please feel free to contact me.”
“My wife Vicky and I just closed on a house in Montross, Virginia last Friday. Although we’ve purchased a few houses since we’ve been married, we’re not expert home buyers, and we’ve has some experiences in the past with real estate agents who were not very helpful. This purchase was by far the best experience we’ve had with a real estate company. Bob was everywhere, and he knew everything. He climbed up on the roof with me to make sure it was in good shape. He helped me change my flat tire. I knew Bob kayaked and wind surfed, so when I asked him if he thought the river water was brackish, he went down to the river bank and tasted it! I was really impressed by how helpful he was. After I told Vicky about the brackish water test, she told me while Bob and I were on the river bank I should have asked him how deep the water was at the end of our pier. I have no doubt he would have waded in to find out. I’m sure there were other people in your office who were working behind the scenes too. Even though we can’t list them by name , please thank them for us, but especially thank Annie and Bob. We are thrilled with our new home, and we know we wouldn’t have purchased it as quickly or easily without your team’s help. We’ll be sure to recommend Alexander & Associates to all or our friends.”